Effective Date: December 2024
At San Francisco Carpet Renewal, we are committed to safeguarding your personal data. This Privacy Policy outlines how we collect, use, and protect your information when you access our website SanFranciscocarpetcleaningsolution.com, contact us, or utilize our services in San Francisco, CA.
1. Types of Information We Collect
We collect the following types of information from our visitors:
- Personal Information: This includes information you provide when booking a service, filling out contact forms, or subscribing to our newsletter, such as your name, email address, phone number, and physical address.
- Non-personal Information: We also collect anonymous information such as your browser type, device, IP address, and browsing behavior, which helps us improve our website’s functionality.
2. How We Use Your Information
The information collected is used for various purposes, including:
- To provide you with professional carpet cleaning services and manage your orders.
- To improve our website’s performance, tailor services, and analyze user behavior.
- To send periodic updates, promotions, or newsletters if you have opted-in.
- To handle inquiries, feedback, and customer support.
3. Security Measures
We prioritize the protection of your personal information by using secure encryption methods, regular security audits, and other technical measures to safeguard data. Although we strive to maintain high levels of security, no online transmission is entirely secure, and we cannot guarantee the absolute safety of your information.
4. Sharing Information with Third Parties
We do not sell, rent, or exchange your personal data. However, we may share information with third-party service providers who assist us in running our business, such as payment processors or customer service platforms. These partners are contractually obligated to keep your information confidential and to use it solely for the purposes of assisting us.
In rare cases, we may disclose your information if required by law or to protect our rights and safety.
5. Use of Cookies
To enhance your browsing experience, we may use cookies and other tracking technologies on our website. Cookies are small text files stored on your device that help us recognize you, improve functionality, and customize content. You can adjust your browser settings to block or delete cookies, but doing so may affect your ability to use certain website features.
6. Your Rights Regarding Your Data
You have the right to:
- Access: Request a copy of your personal data that we hold.
- Update or Correct: Request updates or corrections to your data.
- Opt-out: Unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
- Delete: Request that we delete your personal information, subject to legal retention obligations.
7. Third-Party Links
Our website may include links to external websites. These third-party sites have their own privacy policies, and we are not responsible for their content or practices. Please review their privacy policies before providing any personal information.
8. Changes to Our Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to periodically review this page to stay informed about how we are protecting your personal data.
9. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us using the details below:
Phone: (628) 201-9808
Email:
info@SanFranciscocarpetcleaningsolution.com
brendavedder564@gmail.com
Address: 1388 Haight St, San Francisco, CA 94117